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CATI-Call Center

CONOSCOPE has a Call-Center in-house with 8 Interview places. Expansion to 16 places is also possible. It is possible to survey up to 5000 people per week. [more]

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Surveys

Telephone surveys are not suitable for all purposes. Once complexity arises, interviews may need to be conducted in personal detailed interviews that can be recorded and analyzed, written or telephone surveys do not have the advantages needed. [more]

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Online Surveys

The internet has spawned many research instruments enabling the internet to be used for data collection. There are many new possibilities to save time and money. CONOSCOPE has all the necessary resources to design online surveys, program and implement them with our own hosting.[more]

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focus and mobile blogs

A new research trend has been visible for some time. Mobile audiences that are difficult to reach with well-established methods can now be reached by using focus blogs in a variety of topics. Blogs are not just for younger people, they can be useful for older audiences to communicate and discuss topics. Blogs are focal points for communication, in which everyday experiences are shared with other bloggers and readers. [more]

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Observation

Observation is often called a primitive data collection technique, however observations are part of daily life. Observation carried out scientifically is systematic and objective. Behavior (direct observation) and the impact of the behavior (indirect observation) analysis of a group or single person is carried out. [more]

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Mystery Shopping

Mystery Shopping and Mystery Calls are used to determine objectively and subjectively identifiable criteria that cannot be measured by surveys. Real customer situations are generated, evaluation of the optimization potential from the customer's perspective is shown and the overall service quality is tested.[more]

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Group Discussions

This particular type of qualitative survey involves a group of people discussing a specific topic with a moderator. The applications of group discussion range from merely asking questions about the existing proposals (new products, posters, slogans, etc.) to the creative exploration of new product ideas. [more]

Project Examples

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Regional Analysis
Analysis of the development potential of the Erzgebirge Mountains

The CONOSCOPE company inomic has been successful working with the Centre for International Economic Relations (ZIW) at the University of Leipzig, conducting several studies on the development of the service sector in the Erzgebirge Region.[more]

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Regional Analysis
Regional economic significance of major companies coming to the area

The CONOSCOPE company, inomic, examined the economic effects of the BMW plant with its partners the Universities of Leipzig and Halle. A press release by the Sächsische Zeitung from April 9, 2010, summarizes the results of the study. [more]

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Competitive analysis
Competitive analysis of the German health insurance market

The insured and their preferences. An online survey of 500 patients helped us to raise the level of awareness of information and preferences of the health care market. From the 2009 GKV Insurance Monitor. There are four insurance types. Value-oriente[more]

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Regional Analysis
Regional economic importance of utilities

We are looking for utilities whose role in the regional economy and regional effects on the labor market and income are significant. Despite apparent increases in competition for customers in the energy market, energy prices are increasing. There are[more]

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Market and Opinion Research
My customers in 20 years

KONTUR 21, a CONOSCOPE company, designs and evaluates new statistical models in order to get deep into the data. One of these new methods analyzes how future customers impact the bottom-line.[more]

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Regional Analysis
EU-Project for Supporting the Biotech Industry in MERCOSUR (South America)

As part of the International Technical Expert team from 2008 to 2010, we developed the biotech platform, www.biotecsur.org with analysis and compilation of the best practices from Europe, expert panel participation, and supported by South American an[more]

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Market and Opinion Research
Satisfaction Analysis

We offer health care providers the support needed to their quality officers in order to capture the patient and staff satisfaction, evaluate the results and implement targeted strategic and marketing activities.[more]

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