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Service Blueprinting

Service Blueprinting is a method of analysis, visualization and optimization of service processes. [more]

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Service Prototyping

Service Prototyping allows services to be tested before they are delivered. This serves to minimize risks in launching new services. [more]

Example Projects

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Communication and Marketing
Referring Physicians Management for Hospitals

We serve hospitals in the development and implementation of strategies and approaches for targeted communication and engagement with the referring physicians. The aim of the hospitals is the establishment and maintenance of a stable network of referr[more]

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Communication and Marketing
Development of a marketing strategy based on a thorough competitive analysis

The CONOSCOPE company, inomic, works together with the Finnish company, Tulikivi, in order to develop a sales strategy. Tulikivi is a high-quality and innovative supplier of fireplaces. The company opted, in Germany, to establish its own competitive [more]

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Management of Innovation
Build up of a network for shared product development

Through the Innovation Project "INNOREGIO REPHYNA", we have identified network partners to develop new food and cosmetic products using healthy plant extracts and initiated a joint project in the program PRO INNO. We coordinated the definition of tar[more]

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2017
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