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Service Assessment

Developing service excellence a clear strategy is essential. To embark on the path of success to service excellence, the current situation of the company needs to be assessed.[more]

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Balanced Scorecard

The Balanced Scorecard concept was developed by Robert S. Kaplan and David P. Norton in 1992 and published in the Harvard Business Review. The original goal was to use this concept in financial management, however it is now used as a tool to implement business strategy and integrate staff around corporate goals. [more]

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SWOT

Solid foundation helps build focused and sustainable companies. Factors that could impact the foundation and the future competitive success of the company need to be analyzed. These factors are either internal factors affecting the way the company acts and external factors that affect the company.[more]

Project Examples

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Communication and Marketing
Referring Physicians Management for Hospitals

We serve hospitals in the development and implementation of strategies and approaches for targeted communication and engagement with the referring physicians. The aim of the hospitals is the establishment and maintenance of a stable network of referr[more]

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Communication and Marketing
Development of a marketing strategy based on a thorough competitive analysis

The CONOSCOPE company, inomic, works together with the Finnish company, Tulikivi, in order to develop a sales strategy. Tulikivi is a high-quality and innovative supplier of fireplaces. The company opted, in Germany, to establish its own competitive [more]

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Management of Innovation
Build up of a network for shared product development

Through the Innovation Project "INNOREGIO REPHYNA", we have identified network partners to develop new food and cosmetic products using healthy plant extracts and initiated a joint project in the program PRO INNO. We coordinated the definition of tar[more]

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